FAQ

Orders

How do I know if my order was placed successfully?

Once your order has been completed, you should receive an order confirmation by email. Please make sure the email address entered during checkout is correct and check your spam or junk folder if you do not see the confirmation.

What should I do if I entered the wrong shipping address?

Please contact us as soon as possible at info@avajuneboutique.com.

We cannot guarantee that an address can be changed once the order has entered processing or has already been shipped.

Shipping & Delivery

Where do you ship?

We currently ship to United States only.

How much does shipping cost?

We offer FREE SHIPPING on all orders.

How long does order processing take?

Orders are typically processed within 1–3 BUSINESS DAYS.

How can I track my order?

Once your order has been shipped, you will receive an email containing your tracking information.

You can also track your order on the Track your Order page.

Tracking information may take some time to update after your package has been handed over to the carrier.

Returns & Refunds

What is your return period?

You have 30 DAYS from the date your order is delivered to request a return.

What condition must an item be in to qualify for a return?

Returned items must be unused, unworn, unwashed, and in their original condition.

Original tags and packaging should remain intact where applicable, and proof of purchase or your order number must be provided.

How do I start a return?

Please contact us at info@avajuneboutique.com and include your order number, the item you wish to return, and the reason for your return.

Please do not send your order back before receiving return instructions from us.

What if my item arrives damaged, defective, or incorrect?

Please contact us as soon as possible at info@avajuneboutique.com.

Include your order number, a description of the issue, and clear photos or videos where applicable. Once we have reviewed the issue, we will provide an appropriate solution.

Payments

Which payment methods do you accept?

We currently accept:

  • American Express
  • Visa
  • Mastercard
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay

Available payment methods may vary depending on your location, device, or checkout configuration.

Is my payment secure?

Yes. Payments are processed securely through third-party payment providers.

We do not store your complete credit or debit card details.

Products & Sizing

How do I choose the right size?

Please refer to the size guide provided on the relevant product page.

If you are unsure about sizing, please contact us at  before placing your order.

Can products sell out?

Yes. Some products may be available in limited quantities and can become unavailable at any time.

Contact

How can I contact Ava June Boutique?

You can contact our customer service team using the details below:

Store name : AVA & JUNE BOUTIQUE
A trading name of JG COMPA SOLUTIONS LLC
Company Address: 1309 Coffeen Ave, Suite 1200, Sheridan, Wyoming, 82801, United States

E-mail: info@avajuneboutique.com
Phone:+1 843 309 1984

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday and Sunday: Closed

If you are contacting us about an existing order, please include your order number so we can assist you more quickly.